CBT Nuggets ITIL Foundation Infrastructure Library Version 3 英文版 DVD

TheITIL?(InformationTechnologyInfrastructureLibrary)V3FoundationCompleteCertificationKitisthemostcompleteguideforanyoneinvolvedinITServiceManagementandwhoareaimingtotaketheITILV3Foundationexam,whethertheybefirst-timeITILlearnersorseasonedITprofessionals.Stillanumberonebest-sellerforITManagementfromAmazon.comtoBarnesandNobleandmanymore,this2009editionhasrefreshedthestudyguideandonlinelearningprogram,withitsupdated,inspiring,anddetailedplanforpassingyourITILV3Foundationexamonthefirstattempt.Withnewexamples,instructions,andcautionaryadvice,theITILV3FoundationCompleteCertificationKitis,toquotenumerousofITILcertifiedclients,"thegoldstandardofITILCertification."