ManageEngine ServiceDesk Plus 10.0 Build 10015 Enterprise Multilingual-針對網絡技術人員打造的一款專業管理工具
ManageEngineServiceDeskPlus是針對網絡技術人員打造的一款專業管理工具，該軟件的推出大大地簡化了事件日誌記錄的查看和管理流程，用戶不需要配置就可以對設備項目、日誌記錄等進行管理和查看操作，支持生成標準的報告，讓管理人員更加祥細地查看運行記錄.

ServiceDeskPlusisagamechangerinturningITteamsfromdailyfire-fightingtodeliveringawesomecustomerservice.ItprovidesgreatvisibilityandcentralcontrolindealingwithITissuestoensurethatbusinessessuffernodowntime.For10yearsandrunning,ithasbeendeliveringsmilestomillionsofITfolks,endusers,andstakeholdersalike.

Incidentmanagement
Reduceoutages,improveagentproductivity,meetSLAs,andmanagethecompletelifecycleofITtickets.AutomateticketworkflowstoletyourITtechniciansfocusonotherimportanttasks.

Servicecatalog
ShowcaseyouravailableITservicestoendusersandgiveanewfacetoyourIT.Createandpublishyourservicecatalogwithcustomservice-levelagreements(SLAs)andmulti-stageapprovals.

Problemmanagement
Classify,analyze,andcloseproblems.AnalyzerootcausesandreducerepeatincidentstoboostyourIThelpdesk'sproductivity.

Changemanagement
Streamlineplanning,approval,andimplementationwithautomatedworkflows.Eliminateunauthorizedandfailedchanges.

CMDB
Trackandmanageallconfigurationitemsandmaptheirrelationshipsanddependencies.Visuallyanalyzetheimpactofchangesandoutagesforinformeddecisionmaking.

ITprojectmanagement
Createprojects,manageresources,andtrackprogress.IntegrateITprojectswithrequestsandchangestofine-tuneoverallITservicedelivery.
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